Privacy policy

Chemtrade is a toll manufacturer and exporter of industrial and specialty chemicals, with its head office at 7th Floor, Office 713, Millennium Business Hub, Sarthana Jakatnaka, Varachha Main Road, Surat, Gujarat 395006, India.

For any question about this policy or about information we hold, write to info@chemtradeexports.com.

This website does not use a contact form and does not require you to create an account. If you contact us by email or telephone, we receive whatever information you choose to send — typically your name, company, email address, telephone number and the details of your enquiry.

Our web host records standard server logs, which may include IP address, browser type and the pages requested. These are used to keep the site running and secure.

We use your information only to respond to your enquiry, prepare quotations, fulfil orders and meet our legal, customs and export obligations. We do not sell your information, and we do not use it for advertising.

Commercial information you share with us — specifications, formulations, volumes and pricing — is treated as confidential and is covered by any non-disclosure agreement in place between us.

We share information only where it is necessary to carry out your order: with freight forwarders, shipping lines, customs brokers, inspection agencies and banks involved in your shipment, and with authorities where the law requires it.

We do not transfer your information to any third party for their own marketing purposes.

Enquiry correspondence is retained for as long as needed to serve the commercial relationship. Transaction, export and customs records are retained for the period required by Indian tax and export law.

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to info@chemtradeexports.com and we will respond within a reasonable period.

This website does not set advertising or tracking cookies. Any storage used is strictly necessary for the site to function.

We may update this policy from time to time. The date at the top of this page shows when it was last revised.